Enterprise Debt Collections System
  • Kollections
  • Dynamic Worklist Generation & Assignment
  • Visual Treatment Manager (Calls, SMS, Notices, etc.)
  • Scoring Engine (Kollections Risk, Behavior, Profile, etc.)
  • Profiling and Segmentation
  • Unified Kollections of multi- products or multi host systems
  • On-line Performance Monitoring
  • Reports of Kollections
Stack of money and coins indicates debt kollections systems

One-Stop Center – Collector’s Dashboard Workstation

  • A One Stop Centre for all the Accounts assigned to the teams.
  • Allowing collectors to focus their activity based on system advise & priority to optimize customer reach & recovery effort. The indicators are segregated in quadrants depicting the state of the accounts.
  • The colour of the quadrants change depending on accounts in that state.
  • Gamification for ranking & performance tracking allows for team’s self-management.
  • Bird’s eye view of the collector’s performance.
Collector's Dashboard Workstation

Work Allocation & Assignment

Work Allocations
  • Automated Allocation of cases – In-house & 3rd parties
  • Alerts & Trigger
  • Automated Notification & Reminders
Kollect's work allocation and assignment

One-Stop Center – Customer Info, Patterns & Alerts

  • The Customer & Account Management consists of a consolidation of different Financing products and collection information grouped logically.
  • The Customer – Quick Access provides a summarized view of key triggers and alerts on a Customer & Account including:
  • KollectApps adopts the concept of Information push rather than Collector searching for information.
Kollect's customer info, patterns & alerts

Treatment Action Workpad – Rich & Mature Features

Treatment Actions Workpad allows the different users to perform various actions including:
  • Promise to Pay (PTP)
  • SMS, Email & Letter
  • Place a Call
  • Settlement Plan
  • Waiver
  • Forensic
  • R & R
  • Management Approval
  • Manual Escalation
  • Visitation
  • Repossession
  • DCA Request
  • TPS (Skip Tracing)
  • PDC
  • Dispute
Kollect's treatment action workpad - rich and mature features

Holistic Collections Action History – Consolidated View

  • The History section provides a consolidated view of all Actions created for a specific Account.
  • The filter options are available for specific history search:
    – Account Number
    – Action Type
    – Date Range
  • The Collector is able to invoke specific actions TAW (full action details) from the History listing.
  • The Customer – Quick Access also provides a summary listing of all actions performed.
  • This approach drastically improves efficiencies and reduces the toggle time for Collectors searching for information.
Kollect's holistic collections action history - consolidated view

Management Console – Monitoring Team’s KPI

  • KollectApps caters for live Collector’s KPI tracking via:
    – Activity Analysis
    – Collector Analysis
    – Supervisory Monitoring
  • The KPI Console provides for the monitoring of:
    – Collector Receivables
    – Contact Status
    – Payment Summary
    – Actions Summary
    – Login & Usage Info
  • KollectApps continuously provides live reporting in addition to generating pre-scheduled reports. The Dashboards and Table Listings are designed for Reporting and exporting of data in real time.
Kollect's management console monitoring team's KPI

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Kollect Systems is an innovative tech platform provider with BankTech and FinTech software solutions which leverage AI based decisioning and workflow technologies to help lenders perform Debt Collections & Recovery (BankTech) processes effectively and for mid-size to large scale enterprise companies (FinTech), to automate Receivables, e-Invoicing & Payments better. Kollect Decube is an online platform to manage Data governance, compliance, lineage, data catalog and data observability for managing the Data Assets of an organization.